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RETURNS CENTER

HOW IT WORKS

Select the items to return

Get a refund confirmation

Send it off when you can

COMMON RETURNS QUESTIONS

Free Holiday Returns

For order placed between 11/6/17 and 1/5/18, returns are free on all applicable items unless otherwise noted in the More Info section for an individual product and/or our Return Policy. Select items may still be subject to restocking fees. Final Sale items are not eligible for return. You have until 3/6/18 to make a return on eligible purchases.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How will I be refunded for my return?

In most cases your refund will automatically go back to the original form of payment used for the purchase. In the event that an item is returned to us in an unsuitable condition, your return may be refused or a store credit may be issued.

How soon will I get my refund?

Once your items are inspected by our warehouse, you'll get your refund typically within 7 to 10 business days.

What items are returnable?

  • Items purchased in the last 60 days.

What items are non-refundable?

  • Items marked as final sale (70% off or higher)
  • Merchandise that is received opened, used, and/or not in its original packaging
  • Wall Prints
  • Select Decals
  • Custom Photo Canvases
  • Sorority Rain Boots
  • Sorority Wall Prints
  • Sorority Decals
  • Sorority Jewelry
  • Bulk Orders
  • Select Tapestries
  • Select Canvas Art
  • Select Furniture
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