Returns Center

How it Works

Select the items to return

Get a refund estimate

Send it off when you can

Common Return Questions

Is it easy to return items?

Yes! Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How will I be refunded for my return?

In most cases, your refund will automatically go back to the original form of payment used for the purchase. If you were the recipient of a gift or would prefer your refund in the form of Dormify Store Credit, please visit our Gift Returns System where you may return your items for Dormify store credit.

How soon will I get my refund?

Once your items are inspected by our warehouse, you'll get your refund typically within 7 to 10 business days.

What items are returnable?

  • Most items purchased in the last 60 days are eligible for an easy, hassle-free return, with the exception of some custom, made-to-order products that were created just for you. To confirm the return policy for a specific item, visit the item's product page and click the Return Policy icon under the Add to Cart button.

What items are non-returnable?

  • Items marked as final sale (70% off or higher)
  • Initial Pillows
  • Wall Prints
  • Virtual and Physical Gift Cards
  • Select Tapestries
  • Select Wall Decals
  • Select Canvas Art
  • Select Furniture


To confirm the return policy for a specific item, visit the item's product page and click the Return Policy icon under the Add to Cart button.

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